Our first bespoke training for 2024 will take place in April when we travel to Surrey and Borders Partnership NHS Foundation Trust to deliver three days of bespoke face-to-face training to all the managers of this trust.
The training will cover staff responsiveness and working with families with confidence, using Duty of Candour well, having difficult conversations with distressed patients and families, engaging well with people who have been part of an incident in the spirit of PSIRF, and lots more.
We’re very excited to deliver this training and work with this organisation for the first time. Staff from this trust saw us speak at the HSJ Patient Safety Congress last September and had an in-depth conversation with us at our congress stand, which then led to this training.