David Smith joins our Board of Directors

Making Families Count is delighted to announce that David Smith has joined us as a Director. David is a family member with lived experience who has taken part in several MFC webinars as a speaker. He is insightful, knowledgeable, and highly experienced, and we know he will be a fantastic addition to our team of Directors. David says: “I am delighted to have been invited to join the Board of MFC. I hope the knowledge I have gained through my involvement with NHS services in working with families and carers, together with a lifetime working in the field of governance, …

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New handbook published for best practice after a patient safety event

To mark World Patient Safety Day, Making Families Count and several NHS trusts have published a new handbook entitled “Compassionate communication, meaningful engagement” for all NHS staff. The handbook aims to improve collaboration with patients, their families and carers following a patient safety event. You can get more information and download the handbook here.

HSJ Patient Safety Congress – 18 and 19 September

On Monday 18 and Tuesday 19 September 2023, the 16th HSJ Patient Safety Congress is being held in Manchester. With over 1,000 people attending, including 143 NHS Trusts and 19 ICS, it’s looking as if this year’s congress is going to have the largest attendance to date.  For the first time, Making Families Count is an official charity partner and we will be running a stand in the exhibitor’s hall. If you’re going to be coming to the congress, please come by and see us – we’d be delighted to meet new and old friends! On Monday 18 September MFC will be …

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“Filming Family Voices” Project

MFC is working on a new project, filming family members talking about their experiences. We are calling this “Filming Family Voices” and so far we’ve recorded 6 short films. All the films are simply family members speaking about an aspect of their experience which they found profoundly traumatic, questions they have which have never been answered, or statements around what they’ve learned from their experiences. We’ll be using these films in various ways in our training and presentations. We’ll be continuing to make more films over the next few months until we’ve built up a unique and powerful library of films.  If …

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Putting Safety at the Centre of Quality – 13 September 2023

Making Families Count’s Rosi Reed will be speaking at The Royal College of Psychiatrists in London on 13 September 2023 at their SIRAN (Serious Incident Review Accreditation Network) event which is titled “Putting Safety at the Centre of Quality”.  Rosi will be speaking about the work of MFC; not only our training work but also the projects and the co-production work in her presentation “Poorly Managed Investigations and their Effect on Families”. For more information, visit the SIRAN event page.