Duty of Candour – Why Does It Matter to Families?

  • Duty of Candour – Why Does It Matter to Families?
    13 October 2021
    12:30 pm - 2:00 pm

Since 2014, Duty of Candour has been a statutory duty and should be used with patients and families when something has gone wrong which has caused or could lead to significant harm, but many staff are still unsure how and when to use it after a serious incident.

This webinar focuses on the importance of using Duty of Candour correctly, understanding when and how to use it, and the difference it can make to patients and families. Includes a “how and when” guide by an NHS professional, a positive family experience of DoC done well, and the use of a “gold standard” DoC letter.

  • Presenters: Lucien Champion (Head of Investigations, NHS England South) and Jan Sunman (Making Families Count)
  • All participants will receive the programme in advance, a resources pack with supporting information after the webinar, and a certificate of attendance.
  • Learning Outcomes

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