Webinar: Family Liaison Officers – the future of family support after NHS incidents?

There are over 10,000 serious incidents in healthcare each year. Patients and families frequently feel that the NHS does not liaise with them in a supportive and helpful manner after these incidents.

This webinar focuses on the role of meaningful family liaison in the NHS and the growing role of Family Liaison Officers within NHS Trusts.

• Presenters: Michelle Covarrubias Barber (Patient and Family Liaison Officer for Cambridge and Peterborough NHS Foundation Trust) and Louise Pye (Head of Family Engagement for HSIB).
• All participants will receive a resources pack with supporting information after the webinar.

The learning outcomes for this webinar can be found here.