Webinar: Using positive family engagement to transform NHS serious incident investigations
13 July 2021
12:30 pm - 2:00 pm
In NHS Patient Safety Investigation, “families are often ‘managed’ rather than treated as central to the process, despite holding key evidence and information.” (NHSi 2018)
This webinar focuses on understanding the transformative difference positive family engagement can make to patients, their families and staff, when used correctly by healthcare providers, both from first contact and during investigations if a serious incident occurs.
- Presenters: Stephen Habgood (Director, Making Families Count and Papyrus, Prevention of Young Suicide) and Frank Mullane (CEO of AAFDA and member of Making Families Count).
- All participants will receive a resources pack with supporting information after the webinar.
The learning outcomes for this webinar can be found here.