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Making Families Count helps health and care providers learn and improve by improving engagement with families.

We provide independent training in the importance of excellent family engagement for NHS Trusts, public health, social and care organisations, including working with families after serious incidents through training days and training programmes.

Our vision is that lessons are learnt and services transformed by Making Families Count, through placing the family front and centre during health and social care investigations.

Making Families Count is an independent, not-for-profit community interest company, set up by NHS England South in 2015, in partnership with key charities.