Who We Are


All members of Making Families Count are recognised experts in their different fields. Crucially, all members have suffered the loss of a family member through traumatic and complex bereavement which has given them a unique understanding of the importance of excellent family engagement.

  • Making Families Count  – finalists in the Kate Granger Compassionate Care Awards

“An amazing and eye opening day at the MFC conference workshop today. This should be mandatory training for all NHS staff” Emma Cole, Essex Partnership University NHS Foundation Trust

The Training Team

Stephen Habgood

Stephen Habgood - Making Families Count

Stephen was elected Chairman of PAPYRUS Prevention of Young Suicide at the October conference in 2010 following the death by suicide of his only child Christopher in 2009.

He has spent almost 30 years in the Prison Service as a prison governor working in many prisons and has spent two periods in the Home Office as an advisor. For some years he was Head of Prisoner Escort and Custody Service, responsible for all prisoner movement in England and Wales, and responsible for the care of prisoner’s whist at court.

His final role with the Prison Service was to lead a project to close prisons that were no longer fit for purpose and this led to the closure of seven prisons.

In his role as Chairman of PAPYRUS he determines the strategic direction of the charity and manage the Chief Executive Officer and Chair the Board of Trustees. In this role he is regularly required to meet with Ministers and senior officials to discuss their campaign issues or appear in the media to support the work of the charity. He also speaks regularly to parents who have lost children to suicide.

He is engaged in several additional roles, including:

  • As an Expert Adviser to the National Institute for Health and Care Excellence (NICE). He has been involved with NICE in the development of a Guideline for the Mental Health Care of those in the Criminal Justice System and a Guideline on Suicide Prevention in the Community and Custody Settings.
  • A reviewer for the National Institute for Health Research and reviews and provides comments on health research proposals.
  • An advisor to a Southampton University project to determine nurse staffing levels.
  • A member of the All Party Parliamentary Group on Suicide and Self Harm.
  • A lay member of the West Midlands Therapeutics Review and Advisory Committee to recommend medications to commissioners in the region.
  • In addition, he regularly delivers training input to mental health staff, nurses and GP’s on suicide prevention.

He is passionate about increasing awareness of young suicide, reducing stigma, and reducing the number of young people who take their own life each year.

Julian Hendy

Julian Hendy - Making Families Count

Julian Hendy is an award-winning investigative journalist and documentary filmmaker. In 2007, Julian’s father, Philip, was murdered by a mental health patient with a psychotic illness cared for by Avon and Wiltshire Partnership NHS Trust.

In 2010 Julian made a film for BBC2, which explored what had happened to his father (and others) and questioned why many mental health services appear unable to learn effective lessons from such homicides.

He went on to establish the Hundred Families charity which supports and advocates for families after Mental Health Homicides and works with the NHS and others to embed effective learning and prevent further avoidable deaths. Julian is a lay member of NHS Independent Investigations Governance Committee, NHS South’s Independent Investigations Review Group, and sits on the ministerial advisory panel for victims at the Ministry of Justice. He’s also an advisor to the Welsh and Scottish Governments on victim engagement following mental health homicides.

In 2014, while working with Julie Kerry (who was then Assistant Director of Nursing and Regional Mental Health Homicide Lead for NHS England), she and Julian together set up the Making Families Count group.

Len Hodkin

Len Hodkin - Making Families Count

Len Hodkin is a criminal defence solicitor based in South London and a Trustee for the Hundred Families charity.

Len’s mother Sally Hodkin was attacked and killed on her way to work by a mental health service user with a history of extreme violence and drug abuse.

An independent investigation commissioned by NHS England in 2017 found that NHS and police failings had contributed to Mr Hodkin’s murder. In 2018 Len acted as legal representative for the family at his mother’s inquest, where the coroner recorded a verdict of unlawful killing at the conclusion of the two week inquest.

Len and his family have campaigned strongly to raise awareness of failings in care regarding this case, issues with the wider system of investigation of mental health homicides and how families are so often failed by the NHS investigation procedure.

Len is a compelling and engaging speaker on the family experience of the NHS investigation process.

Frank Mullane

Frank Mullane - Making Families Count

Frank is the CEO of Advocacy After Fatal Domestic Abuse (AAFDA), a centre of excellence for reviews after domestic homicide and for specialist peer support. Frank helped ensure Domestic Homicide Reviews (DHRs) became law, was asked by government to help develop the model and continues to work closely with the Home Office to enhance the methodology. From its inception in 2011, AAFDA has been a member of the national panel that quality assures DHRs and Frank is a Home Office appointed reader (provides assessments of DHRs to the panel). He is a Home Office accredited Chair for DHRs and trains others to undertake them.

Frank is a member of the national Victims’ Panel chaired by the Justice Minister. He co-authored a book “Domestic Abuse, Homicide and Gender: strategies for policy and practice” (2014) and has had three chapters published in different books, including in Domestic Homicide and Death Reviews (2017) and “When Parents Kill Children” (2018). He has developed a model for helping families to be integral to reviews, thought to be unique in the world. He is an Honorary Fellow of the University of Gloucestershire (outstanding work on domestic violence and homicide). Frank’s sister Julia and nephew William Pemberton were murdered in 2003.

Frank previously worked as a business consultant and is a qualified accountant.

Frank was awarded an MBE in the 2019 New Year Honours list for services to families bereaved by domestic homicide.

Rosi Reed

Rosi Reed - Making Families Count

Rosi Reed has been part of the Making Families Count training team since its inception. Rosi’s background before joining MFC was running her own arts marketing and production company.

Rosi’s son Nico died unexpectedly in an NHS run supported living home in 2012. At the end of 2014 there was an Article 2 inquest into his death which resulted in a 2.5 year investigation (which published in June 2018) which found Nico died as a result of poor care and poorly commissioned care. Throughout the 6 year fight for an investigation into her son’s death, Rosi has campaigned tirelessly for better family engagement by the NHS at all levels.

In 2017 Rosi became part of the Steering group for the new NHS England’s Learning from Deaths Guidance. She co-authored the Learning from Deaths guidance for families. In the last year Rosi has been presenting at NHS Improvement’s Serious Incident Team roadshows.

Rosi Reed also works as a Family Consultation for the NHS funded LeDeR Mortality Review. Rosi has a high profile on social media, writes a blog and frequently speaks at conferences on the importance of excellent family engagement in health and care.

Jan Sunman

Jan Sunman - Making Families Count

Jan Sunman started her professional career as a social worker specialising in supporting children with mental health needs and their families. Since then, she has volunteered, campaigned and worked in the field of learning disability for 38 years.

She campaigned against cuts to short break services for disabled children and their families, and spearheaded the foundation of the Chiltern Centre as a charity providing respite care to serve disabled children in South Oxfordshire which continues to support many local families.

Jan worked for Royal Mencap Society as a regional development officer and won a Mencap National Partnership Working Award in that role. Later, she helped develop Oxfordshire Family Support Network (OxFSN), a local charity for families supporting relatives with learning disabilities. Jan was also a member of the Transforming Care Programme Board in Oxfordshire.

Jan currently acts as a reviewer in Care and Treatment Reviews for people with learning disabilities in community and hospital settings. She has taken part in training for reviewers for the Learning Disability Mortality Review process.

In the past, she has served as a trustee for two national charities, The Royal Mencap Society and NOFAS, a charity dedicated to supporting people affected by Foetal Alcohol Spectrum Disorders.

Jan’s personal experience of the loss of her eldest daughter, Katy, who was disabled and who died prematurely at the age of 25 from sepsis, has made her very aware of the issues families face when a loved one dies in complex and traumatic circumstances. She has worked with a number of families of disabled relatives facing traumatic loss.

She has two other children, her daughter Laura is a children’s nurse and her son, Matthew – a steam train addict – has severe learning disabilities and autism.

Other MFC Members

Jan Fowler

Jan Fowler is a Director of Making Families Count. She was an early advocate of MFC and put the organisation forward for the Kate Granger Compassionate Care award.

A retired NHS Executive Director with over 25 years experience, Jan won the NHS Leadership Award in the category of Inspirational Leader while working at the Nuffield Orthopaedic Centre NHS Trust where she was combined Chief Executive and Chief Nurse for 6 years. In 2011 she became Chief Nurse and Director of Clinical Standards at NHS South Central SHA and in 2013 became Director of Nursing for NHS England, South West, North.

Jan combined this role with being Director of Commissioning for Health and Justice for the South and Director lead for Mental Health Homicide Investigations.

She also sat on the National Nursing Informatics Strategic Taskforce and chaired the Care Records System for the south of England. Jan was on the programme board for National SPfiT, is a member of the NHS Employer Policy Board and is a Registered Panellist for the Nursing Midwifery Council.

Julie Kerry

Julie is currently Director of Nursing and Quality Standards with Avon and Wiltshire Mental Health Partnership Trust.

She co-founded Making Families Count with Julian Hendy of Hundred Families and is now a Non-Executive Director of MFC.

In 2006 Julie established a programme that enabled the modernisation of CAMHS across Oxfordshire and Buckinghamshire responsible for the day to day management of the programme and the lead in planning and designing. In 2010 Julie became the Associate Director for Mental Health and Learning Disability for NHS South Central, with national lead responsibilities through membership of the National Mental Health SHA leads group, including Chairing of the Mental Health Commissioning Pack Programme Board and became Mental Health Homicide Lead.

From 2015 until last year Julie was the Director of Nursing and Patient Experience for Cygnet Health Care, one of the UK’s leading independent providers of mental health services. In this role she provided professional clinical leadership to nurses, psychologists, OTs and social workers. She oversaw clinical improvement strategy, innovation and leadership, leading projects that included reducing restrictive practice and involving service users at all levels. In 2018 she changed to her current role of Director of Nursing with Avon and Wiltshire Mental Health Partnership Trust.

“Very moving and a call to action.  Very generous and honest – just amazing” Andy Cruickshank, Director of Nursing, East London Foundation NHS Trust