Kay worked in the NHS for 29 years providing administration in various departments, including HR, Community Mental Health Team, Rehabilitation, Adult Services, Eating Disorders, and most recently NHS England before taking voluntary redundancy.
Kay was involved in the start-up of Making Families Count in 2015 alongside Julie Kerry, then Deputy Director of Nursing at NHS England, setting up our first face-to-face workshops.
In December 2022, Kay joined as Admin Coordinator for Making Families Count.