Rosi Reed’s son Nico died unexpectedly and suddenly in an NHS-run supported living home. After a 2-year battle for an inquest, a 3-day Article 2 inquest was followed by a 2.5-year investigation which found Nico died because of poor care and poorly commissioned care. The investigation was then investigated by the Parliament and Health Service Ombudsman who ordered written apologies to be made to Nico’s family. From start to finish, the investigation process took 9 years.
At the beginning of 2015, Rosi joined the new training organisation “Making Families Count”. She is now the Development and Training Coordinator, overseeing the design and delivery of all training including face-to-face training and webinars, as well as bespoke training for Trusts and healthcare organisations. Rosi also coordinates MFC’s advisory work with various healthcare organisations on improving their family engagement, all co-production work, runs the MFC social media sites, their blog, and works to generally raise the profile of MFC, speaking at various events and conferences.
In addition to her work with MFC, Rosi worked for 2 years under NHSE as part of the steering group for the “Learning from Deaths” guidance and co-wrote the “Learning from Deaths Guidance for Families”. She worked on a training package for LeDeR investigators Family Consultant with the charity Respond, and also presented at the Patient Safety Incident Roadshows. During 2021, Rosi was a member of the HSIB Citizens Partnership Design and Delivery Group. She is currently a member of the NIHR-funded Response Study Citizens Panel monitoring the impact of PSIRF nationally. She is active on social media and writes a widely read blog around the themes of bereavement, disability issues and healthcare. Rosi is a member of the HSJ Patient Safety Congress 2024 Advisory Board.