Rosi Reed’s son Nico died unexpectedly and suddenly in an NHS-run supported living home. After a two-year battle for an inquest, a three-day Article 2 inquest was followed by a two-and-a-half-year investigation which found Nico died because of poor care and poorly commissioned care. The investigation was then investigated by the Parliament and Health Service Ombudsman who ordered written apologies to be made to Nico’s family. From start to finish, the investigation process took 9 years.
At the beginning of 2015, Rosi joined the then new training organisation “Making Families Count”. She was Development and Training Coordinator until 2025, and also co-authored MFC’s patient safety handbook “Compassionate Communication, Meaningful Engagement”.
In addition to her work with MFC, Rosi worked for two years under NHSE as part of the steering group for the “Learning from Deaths” guidance and co-wrote the “Learning from Deaths Guidance for Families”. She worked on creating a training package for LeDeR investigators and was a member of the HSIB Citizens Partnership Group. She is currently a member of the NIHR-funded Response Study Citizens Panel monitoring the impact of PSIRF nationally, a member of the advisory group for the research project EPSPE, a project examining patient harm and is part of the Diversity in Research Group with the NIHR Oxford Biomedical Research Centre. In addition, Rosi is a very active member of the HSJ Patient Safety Congress Advisory Board.