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healthcare investigations

Being truly open and honest with bereaved families

3 August 202310 May 2022 by Julian Hendy
Redacted document sent to bereaved family as part of investigation into their loved ones death

Failure to answer legitimate questions can often prevent families cope and recover from their loss. It can leave them psychologically stuck, still grieving, unable to move on.

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Making Families Count: Celebrating 10 Years of Impact

This year marks our 10th anniversary. We are reflecting on a decade of dedicated work to improve family engagement and patient safety across health and social care. Explore stories, insights, and reflections from our members and learn more about our journey.

Our 10-Year Journey

New E-Learning Resource

As part of our project “Life Beyond the Cubicle”, we have developed new eLearning resources. Life Beyond the Cubicle helps those working in mental health services and emergency departments to work well with families during a mental health crisis.

A scene from a video segment of

Life Beyond the Cubicle

Recent Posts

  • Media Release: Life Beyond the Cubicle resources
  • Life Beyond the Cubicle: Co-production to develop resources to improve outcomes for people in a mental health crisis
  • New Bespoke Training at Surrey and Borders
  • Trevor Stevens Speaks on Radio 4
  • Making Families Count at RCPCH Annual Conference

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Making Families Count C.I.C. - Company number 11826433
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Website created with the support of Together 4 Change Limited