New Masterclasses with Healthcare Conferences UK

We have agreed with Healthcare Conferences UK to deliver a series of masterclasses based on our successful Life Beyond the Cubicle project: All these courses can be delivered bespoke via Healthcare Conferences UK. Details for each course can be found on each of the flyers linked above.  

Making Families Count: Celebrating 10 Years of Impact

This year marks our 10th anniversary. We are reflecting on a decade of dedicated work to improve family engagement and patient safety across health and social care. Explore stories, insights, and reflections from our members and learn more about our journey: Our 10-Year Journey

Media Release: Life Beyond the Cubicle resources

25 September 2024 Life Beyond the Cubicle  New free eLearning resources for health and social care professionals working in mental health services and emergency departments are now available in time for World Mental Health Day 10 October 2024. These resources were co-created by people with lived experience as patients, family carers and …

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Life Beyond the Cubicle: Co-production to develop resources to improve outcomes for people in a mental health crisis

Following the tragic death of my daughter-in-law, I began to get involved in various initiatives to support clinicians to improve mental health services, and learn from deaths by overcoming the barriers to meaningful engagement of family and friends’ carers. I joined Making Families Count, and met with other family members and health …

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New Bespoke Training at Surrey and Borders

Our first bespoke training for 2024 will take place in April when we travel to Surrey and Borders Partnership NHS Foundation Trust to deliver three days of bespoke face-to-face training to all the managers of this trust. The training will cover staff responsiveness and working with families with confidence, using …

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Trevor Stevens Speaks on Radio 4

Making Families Count member Trevor Stevens spoke to Marina Cantacuzino as part of her BBC Sounds series “Forgiveness – Stories from the Front Line”, which has also been shared on Radio 4. If you haven’t heard this programme yet, I strongly recommend it to you. It’s powerful and humbling though …

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New MFC Members

Making Families Count are pleased to announce that we have two new members, Trevor Stevens and Sue Willgoss, and our new members have already been busy working with MFC. Trevor has written pieces for our blog and been a speaker at several MFC webinars. Sue has been working with MFC members …

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Patient Safety Education Network

Rosi Reed of Making Families Count will be speaking at the Patient Safety Education Network on Friday 8 March. Her presentation is “The importance of establishing a meaningful relationship with families after a patient safety incident”, though she’ll also be talking about the work of Making Families Count and the training …

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The Battle Against Nothing to See Here

On November 2nd, 2017, I was transported instantly from the bubble I call my life, to a completely different bubble. My new, hugely unwelcome bubble happened when my grandson Harry was born at East Kent hospitals and made extremely unwell by abstract poor care. The new bubble demanded completely different …

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