Complaints are Gold

hand reaching for a light bulb as a metaphor for reaching for inspiration

Many families report that they are afraid to raise concerns and complaints. They worry that doing so will have a negative impact on the support that their loved one receives, or that they will be further alienated from being involved in their loved ones lives. This has to change!

Getting involved: contributing lived experience to research

I applied to join the Learning from Deaths: Learning and Action research Public and Relatives Steering Group in the hope that our family’s dreadful experience might be put to some good use. We don’t want other families to have to go through what we have suffered. I also knew that …

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Inquest – a family’s perspective

My much loved daughter in law Mariana Pinto died, aged 32, on 16 October 2016.  The Coroner, issued a narrative verdict at the end of the inquest, on 13 March 2017:   “Mariana Pinto died on Sunday, 16 October 2016, when she stepped over the balcony of her home, fell from …

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